Frequently Asked Questions
What comes in a mystery box?
Each box includes a surprise mix of Pokémon cards, collectibles, and other fun items like sleeves, stickers, or plushies. No two boxes are the same!
Are the cards authentic?
Yes! All cards are 100% real Pokémon cards, carefully sourced from trusted suppliers.
Are you affiliated with The Pokémon Company?
No, we are not affiliated with or endorsed by The Pokémon Company, Nintendo, or Game Freak. We are an independent Canadian business reselling official Pokémon products.
Can I return or exchange a box?
Because of the nature of mystery boxes, we do not accept returns or exchanges. If your order arrives damaged or something is missing, contact us and we’ll make it right.
How long does shipping take
Shipping within Canada usually takes 3–9 business days with standard delivery after the order is fulfilled. Express options are available at checkout.
Can Offers Stack?
No. To prevent abuse, offers are not stackable, including the grand opening sale offer.